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All Guardian Services
Priority assurance

Guardian Assurance

Closer operational oversight for organizations that depend on Odoo and need weekly review, greater support capacity and priority business-hours response.

Give important Odoo operations a consistent technical owner and a defined response path.
Starting price
749.00 $

Delivered through an agreed monthly service calendar after onboarding.

Purchase Service Confirm Your Scope

Weekly health reviews

Review key service, certificate, storage and backup-presence signals each week.

Priority response

Receive prioritized acknowledgement during agreed business hours.

Three support hours

Use a larger monthly allowance for approved operational work.

Included

What DPIO delivers

  • One self-hosted Odoo server
  • Weekly health reviews
  • Monthly Guardian assessment and report
  • Certificate and backup-presence checks
  • Three technical-support hours per month
  • Priority business-hours acknowledgement
  • Monthly operational review
  • Customer portal report delivery
Service boundaries

Not included

  • 24-hour network operations centre coverage
  • Guaranteed uptime or recovery time
  • Unlimited support or project work
  • Cloud, software or third-party service charges
Delivery process

From authorization to evidence

1

Complete technical onboarding and access authorization.

2

Define monitored signals, contacts and business-hour expectations.

3

Perform weekly reviews and publish the monthly assessment.

4

Review trends, support usage and recommended corrective work.

Frequently asked questions

Know what you are buying

Contact DPIO before purchase when your environment or scope differs from this page.

DPIO acknowledges qualifying requests ahead of standard ad hoc work during the business hours defined in the agreement.

No. The plan reviews defined infrastructure and Odoo health signals. Application performance monitoring can be separately scoped.

Major upgrades are separate projects. Hours may be used for small approved maintenance tasks.

No. Guardian Assurance provides operational oversight and support. Hosting ownership and cloud fees remain separately defined.

Ready to move forward?

Purchase the defined service or ask DPIO to confirm that it fits your environment.

Purchase ServiceContact DPIO