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All Guardian Services
Realtime repair

Discuss Reliability Sprint

Diagnose the infrastructure behind failed Odoo Discuss audio, video and realtime connections, then verify the corrected path with a two-party test.

Replace recurring connection guesswork with a tested WebSocket, gevent and ICE path.
Starting price
750.00 $

Usually completed within 1 to 3 business days, subject to third-party credentials and test-participant availability.

Purchase Service Confirm Your Scope

WebSocket route

Validate reverse-proxy routing to the active Odoo realtime listener.

ICE configuration

Review STUN or TURN credentials and the client connection path.

Two-party test

Verify the result using separate participants and networks where practical.

What DPIO delivers

  • Odoo worker and gevent-port review
  • Nginx WebSocket and long-polling route review
  • HTTPS and proxy-mode validation
  • Browser permission and client-error review
  • ICE, STUN or TURN configuration review
  • Authorized infrastructure corrections
  • Two-party audio and video test
  • Reliability findings summary

Not included

  • Third-party Twilio or TURN usage fees
  • Guarantees across every restrictive corporate network
  • End-user camera, microphone or hardware replacement
  • General Odoo performance remediation outside the call path

From authorization to evidence

1

Reproduce and document the connection failure.

2

Trace browser, proxy, Odoo realtime and ICE dependencies.

3

Apply the approved correction with a protected rollback path.

4

Complete a two-party verification test and document the result.

Know what you are buying

Contact DPIO before purchase when your environment or scope differs from this page.

WebRTC connections depend on browser permissions, firewalls, NAT behavior and ICE services. A TURN relay may be required when direct connections cannot be established.

No. The suitable ICE approach depends on the environment and reliability requirements. DPIO reviews the available configuration before recommending a provider.

The same realtime route can affect several Odoo bus and WebSocket features. The sprint remains focused on the agreed Discuss or realtime symptom.

DPIO needs two authorized test users, supported browsers and preferably two different networks.

Ready to move forward?

Purchase the defined service or ask DPIO to confirm that it fits your environment.