Guardian Services
03
Guardian engagement process
Execute With Production Controls
DPIO performs the agreed assessment, validation or corrective work using a sequenced process that protects evidence and respects the authorized boundary.
Customer actions
What you do
- Keep the approved contact available when required
- Avoid conflicting infrastructure changes during the service window
- Provide clarification when business behavior must be validated
- Approve any scope expansion before additional work begins
DPIO actions
What DPIO does
- Confirm service health before work
- Create an appropriate backup or rollback point when changes are authorized
- Collect non-secret evidence
- Validate the result and restart only the services required